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Job Description & How to Apply Below
Become a leader at Roots, a proud Canadian brand celebrating authenticity and community. We're seeking a Retail Team Lead to inspire the sales team and enhance the customer experience.
The Team Lead connects leadership with sales associates, driving operations and motivating the team to exceed targets. Reporting to the Store Manager, this role supports management in their absence and models exceptional customer service. Strong organizational skills and a passion for retail are essential for success.
Key Responsibilities:
• Drive a customer-focused sales culture
• Support management in operational activities
• Train and onboard new associates
• Provide coaching on service fundamentals
• Oversee team tasks for efficiency
Requirements:
• Minimum 1 year experience in retail apparel
• Strong leadership abilities within a team
• Proficiency in POS management and reporting
• Excellent organizational and problem-solving skills
• Flexible availability for varied shifts
Inspire a team culture and enhance customer loyalty as the Retail Team Lead at Roots.
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