Part-Time Customer Advisor

Become a part-time Customer Advisor at Lee Valley in Vaughan, ON, providing exceptional service by assisting customers with their orders and inquiries while processing transactions. Engage with customers directly in this dynamic retail environment.

In this role, you will report to the Store Manager and ensure high-quality support for customer orders and return inquiries. Your duties will include processing transactions, helping customers find products, and managing order fulfillment. A basic understanding of cash handling and retail procedures is required for success in this position.

Key Responsibilities:

• Process in-store payment transactions accurately

• Greet all customers warmly upon entry

• Help customers locate items in the showroom

• Process exchanges and returns per set procedures

• Fill customer orders and handle safety sheets

Requirements:

• 1-2 years of retail experience considered an asset

• Experience in a skilled craft or trade is a plus

• Ability to follow set procedures consistently

• Effective communication skills for customer interactions

• Willingness to assist with stock management and displays

Support Lee Valley's mission by delivering outstanding customer service in Vaughan.
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