Sales Associate

Overview

Kate Spade New York is a global lifestyle brand offering handbags, ready-to-wear, jewelry, footwear, home décor, and more. The Stylist serves as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle, helps them discover and express their personal style, and demonstrates how to incorporate Kate Spade products into their wardrobe.

• Customer Engagement & Styling:
  Greet guests warmly and confidently, demonstrate strong product knowledge, actively listen and ask insightful follow-up questions to understand customer needs, provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.
• Sales & Business Acumen:
  Drive results through strong customer connections and storytelling; demonstrate deep knowledge of brand and product attributes across categories.
• Maintain operational excellence, including stockroom organization and POS transactions; give and receive feedback in an honest, constructive manner.

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high-traffic retail days (including public holidays).Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), to climb, bend, kneel, and maneuver on the sales floor and in the stockroom.

This document is a sample of duties and responsibilities and does not include an exhaustive list of all performance requirements.

Kate Spade is an equal opportunity and affirmative action employer. Employment decisions are based on qualifications as they relate to the position. Decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status under applicable law.

Base Pay Range: $17.60–$22.00. Benefits include medical, dental, and vision insurance; 401(k); paid parental leave; commuter benefits; disability insurance; tuition assistance; and details for Canada corporate compensation & benefits.