Sales Associate

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready‑to‑wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we embody unwavering optimism and a commitment to innovation and inclusivity. Visit our People page to learn more about Tapestry’s commitment to equity, inclusion, and diversity.

The Stylist serves as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. The Stylist works with customers to discover and express their personal style while guiding them on how to incorporate Kate Spade products into their wardrobe.

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow‑up questions to understand customer needs.
• Provide styling advice, suggest add‑ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

• Courage
  :
  Provides current, direct, complete, and actionable positive and corrective feedback to others; takes negative action when necessary.
• Creativity
  :
  Generates new and unique ideas and connects previously unrelated concepts.
• Customer Focus
  :
  Dedicated to meeting internal and external customer expectations and requirements, using customer insight for improvements.
• Dealing with Ambiguity
  :
  Effectively manages change, shifts gears comfortably, and acts without a complete picture.
• Drive for Results
  :
  Consistently meets or exceeds goals; focuses on bottom‑line outcomes.
• Interpersonal Savvy
  :
  Builds rapport across all levels, uses diplomacy and tact, and diffuses high‑tension situations.
• Learning on the Fly
  :
  Learns quickly, experiments, and enjoys challenges, quickly grasping core structures.

Kate Spade is an equal‑opportunity and affirmative action employer. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position, without regard to protected characteristics prohibited by applicable law.

$17.60 – $22.00 per hour

Benefits:
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter benefits, Disability insurance, and Tuition assistance.

Want to know more about working at Kate Spade?