Senior Full Stack developer- Conversational AI

WHAT IS THE OPPORTUNITY?

Join a high‑impact team leading RBC’s call centre and branch technology transformation. We are looking for a smart and talented full‑stack developer with a passion for building intelligent, conversational systems and full‑stack expertise to bring those systems to life across web and mobile platforms. You will be developing and creating innovative technology solutions, powering growth and improving client experience. We value a positive attitude, willingness to learn, open communication, teamwork, and commitment to clean, secure and well‑tested code.

• Manage the implementation of multiple concurrent initiatives of varying complexity in a time‑efficient manner. Monitor and control activities according to plan.
• Continuously identify potential issues, conflicts, and risks. Analyse, mitigate and elevate where appropriate.
• Develop and execute end‑to‑end change management plans and plan and execute all communication related to these.
• Collaborate and contribute to cross‑functional enterprise initiatives and manage the effective implementation of assigned deliverables.
• Establish strong working relationships across business units and platforms to build influence and impact with key business partners. Collaborate with groups to define and achieve deliverables and ensure initiatives are effectively integrated into RBC procedures and processes.
• Contribute to ongoing administrative program activities as required.

• 3+ years of software development experience, including exposure to cloud services, microservices, GenAI, or data analysis with hands‑on experience with API integration and cloud‑based services.
• Proficiency in building front‑end applications using React or other modern frameworks such as Angular.
• Experience in server‑side development with Node.js, Java, or Python.
• A passion for creating exceptional user interfaces and digital experiences with strong interpersonal skills for effective cross‑functional collaboration.
• Good written and verbal communication skills.
• Experience with automated testing frameworks and CI/CD pipelines.

• Experience integrating LLMs (GPT, OpenAI) into conversational flows.
• Experience with conversational design best practices.
• Experience utilizing NLP to mine unstructured data.
• Production incident handling and observability best practices.

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• Flexible work/life balance options.

• Agile Methodology
• API Development
• Apigee API, Apigee Integration, Apigee X
• API Programming
• Dev Ops
• Generative AI
• Generative AI Agents
• Java Script
• React.js