Logistics Delivery Coordinator

Position: Logistics Delivery Coordinator Role
Become a vital part of The Home Depot Canada's logistics team as a Delivery Coordinator, managing substantial delivery operations efficiently. Oversee 20,000 weekly customer deliveries with precision.

As a Delivery Coordinator, you'll support crucial logistical operations for both PRO and DIY customers. Master the Delivery Management System (DMS) to communicate effectively with carriers and store teams, addressing issues proactively.

Your role is essential for maintaining high delivery performance and customer satisfaction levels in a dynamic environment.

Key Responsibilities:

• Monitor carrier performance using DMS

• Liaise with stakeholders to facilitate smooth operations

• Handle daily route planning and execution efficiently

• Audit plans to accommodate last-minute customer needs

• Serve as a contact point for escalation management

Requirements:

• Minimum 5 years in retail operations or logistics

• At least 2 years with delivery management tools

• Urgency and logistics expertise with a results focus

• Strong multitasking and relationship-management skills

• Flexibility for diverse scheduling needs

Support timely delivery execution and exceptional service as a Delivery Coordinator at The Home Depot Canada.
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