This is an interview position.
Verifies import information, requests clearance instructions and broker designation. Responsible for performing duties related to the processing of import paperwork, including resolution, tracing and tracking of problem shipments and; updating and recording of shipment status to ensure the customer receives the best experience we can offer. Provides accurate information and assistance to customers requiring international shipment information.
REQUIRED KNOWLEDGE,
SKILLS AND ABILITIES
Educational Requirements
Post Secondary:
- Canadian High school/ GED equivalent
Professional accreditation/certification: - None
Minimum number of years required for entry to this job
- Fed Ex - 6 months (Preferred) Amount of time required to learn or adjust to the job
- Six months
Technical Skill Requirements
Solid knowledge of the following:
- Knowledge of Fed Ex Operations preferred
- Knowledge of Canadian Customs Import and Export regulations preferred
- Must be able to operate in a PC windows environment and achieve minimum thresholds on testing and training
- Excel Basic (preferred)
Must have the ability to lift 70 lbs and maneuver any package weighing up to 150 lbs with the appropriate equipment if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX.
- Occasional driving may be required, as such, a valid driver's licence and good driving record is required if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX.
- If this incumbent resides in the province of Quebec, you must be bilingual (French and English).
REQUIRED KNOWLEDGE,
SKILLS AND ABILITIES
Educational Requirements
Post Secondary:
- Canadian High school/ GED equivalent
Professional accreditation/certification: - None
Minimum number of years required for entry to this job
- Fed Ex - 6 months (Preferred) Amount of time required to learn or adjust to the job
- Six months
Technical Skill Requirements
Solid knowledge of the following:
- Knowledge of Fed Ex Operations preferred
- Knowledge of Canadian Customs Import and Export regulations preferred
- Must be able to operate in a PC windows environment and achieve minimum thresholds on testing and training
- Excel Basic (preferred)
Must have the ability to lift 70 lbs and maneuver any package weighing up to 150 lbs with the appropriate equipment if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX.
- Occasional driving may be required, as such, a valid driver's licence and good driving record is required if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX.
- If this incumbent resides in the province of Quebec, you must be bilingual (French and English).
Qualifications Requises:
Transparence Salariale:
Salaire:
Détails Supplémentaires: Note: ONSITE working arrangement. Note 2:
Shift is Monday - Friday, 8:30am - 1:30pm. Job posted 9/18/2026, job unposted 9/25/2026 at 3:00pm local time.
DÉNI DE RESPONSABILITÉ
Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels.
Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de…
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