Parts Counter person

We are looking for a Parts Counter person to join our team. Your objective will be to actively participate in the support of the warehouse operations through various responsibilities.

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously learn, grow and develop with our Toromont team through our internal training teams that are geared for your success
• Competitive total rewards including wages, benefits and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

• Demonstrate safe, environmentally sound and healthy work behaviors at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
• Enhance customer experience and commitment to brand loyalty by providing product expertise, relevant parts recommendations and regular communication of current and upcoming parts promotions
• Manage parts inquiries and correspondence effectively through the parts counter, via email and by phone in a timely and courteous manner
• Manage the daily functions of the parts operation, including sourcing, procuring and ordering parts, following up on backorders and credits, conducting inventory counts, processing cores and warranties, and building hydraulic hoses for both internal and external customers
• Provide on‑call service as required, at times on weekends and evenings

• High school diploma or in the process of completing a high school diploma (DES)
• 1 to 2 years experience in a warehouse environment
• Good interpersonal skills and ability to work in a team environment

Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents and provides after‑sales service for the full range of Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are also the authorized exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough‑terrain forklifts, Shuttlewagon Rail Car Movers and Hoppecke energy solutions. TMH also offers a full range of racking and storage products, and specialized floor cleaning equipment.