Pipeyard Lead Hand

The Warehouse Lead Hand supports the supervisor in leading a team of Warehouse Associates within a busy distribution centre and pipe yard. This role focuses on coordinating day-to-day warehouse operations, ensuring accurate receiving and picking activities, and maintaining compliance with documentation requirements. The position combines hands-on work in the warehouse and pipe yard with team leadership responsibilities to keep shifts running smoothly and customer orders fulfilled accurately.

• Assist the supervisor in leading a team of Warehouse Associates by providing clear guidance, on-the-job training, and constructive performance feedback.
• Promote and uphold company policies and procedures while consistently modeling company values in daily interactions and decision-making.
• Coordinate and allocate warehouse activities such as receiving, picking, replenishment, loading, returns, and other related tasks to meet operational requirements.
• Organize labour requests for other departments as needed to support overall distribution centre productivity and service levels.
• Effectively prepare for each shift by planning workload, organizing resources, and ensuring all necessary materials and documentation are available.
• Provide thorough shift handoffs to the next team, communicating priorities, outstanding issues, and key information to set the next shift up for success.
• Assist counter staff and customers with pipe pickup requirements in the pipe yard, ensuring orders are accurately located, prepared, and loaded.
• Coordinate and report the correction of daily pipe yard inbound and outbound discrepancies to maintain accurate inventory and documentation.
• Identify and resolve work-related issues in receiving and picking operations to sustain high levels of accuracy and efficiency.
• Manage inbound documentation related to MTR/CRN, ensuring all records are accurately entered into the database.
• Maintain a full understanding of the MTR/CRN pick process to ensure customer orders comply with TSSA requirements and include correct documentation.
• Support a safe working environment by following established safety practices and encouraging safe behaviour among team members.

• Previous warehouse experience in a distribution or similar environment.
• Demonstrated leadership experience, preferably in a warehouse or operations setting.
• Ability to coordinate multiple warehouse activities, including receiving, picking, replenishment, loading, returns, and pipe yard operations.
• Strong attention to detail and accuracy in handling inbound and outbound documentation and inventory discrepancies.
• Ability to understand and manage MTR/CRN documentation and pick processes to ensure compliance with regulatory requirements.
• High school diploma or equivalent education.
• MHE (Material Handling Equipment) certification, or the ability to obtain certification within three months of employment.
• Effective communication skills for providing guidance, training, feedback, and clear shift handoffs.
• Problem-solving skills to resolve work-related issues and maintain smooth operations.

• Experience in plumbing wholesale or a related industry is considered an asset.
• Comfort working in both indoor warehouse and outdoor pipe yard environments.
• Willingness to participate in on-site training for MHE certification and other job-related skills.
• Ability to work straight afternoon shifts on a consistent basis.

Employees enjoy comprehensive benefits starting on their first day, supporting their health and financial well-being from the outset. The workplace offers an on-site gym and basketball court, encouraging an active lifestyle and opportunities to recharge during breaks. Vacation accrual supports long-term work-life balance, while weekly meals and fresh fruit drop-offs create a supportive and engaging environment that values employee satisfaction and morale.

This role operates in a mixed environment, working both inside the distribution centre and outside in the pipe yard. The position follows straight afternoon shifts, providing a consistent schedule. Work involves interacting with material handling equipment and handling pipe and related products in varying indoor and outdoor conditions. The environment is fast-paced and operationally focused, with a strong emphasis on safety, accuracy, and teamwork.

This is a Contract to Hire position based out of…