L1 Junior Core Infrastructure & Operations Specialist ( Foundation
Job in
632001, Vellore, Tamil Nadu, India
Listed on 2026-07-03
Listing for:
Wonder Worth Solutions
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, Cybersecurity, Network Administrator
Job Description & How to Apply Below
The Role
Core infrastructure keeps every team running — always. At WWS, uptime is not a goal, it's a requirement.
You manage servers, security, networks, incidents, and vendor SLAs, ensuring systems are stable and reliable for all teams. Through proactive monitoring and disciplined processes, you prevent issues before they impact operations.
This role isn't just support — it's the backbone of the organization.
What You Will Own – Your Responsibilities
Incident & change management — triaging system issues, resolving incidents, assessing risks, and implementing documented changes
Security operations — monitoring alerts, ensuring compliance logging, and resolving vulnerabilities and network issues
Server & backup management — maintaining performance, ensuring ≥99.9% uptime, and proactively addressing backup failures
Vendor SLA management — tracking vendor performance, ensuring SLA adherence, and escalating non-compliance
End-user IT support — supporting RCM, Development, and QA teams with system access and infrastructure issues
Reporting — generating monthly reports on SLA compliance, system performance, and operational metrics
Non-Negotiable Metric
SERVER & SYSTEM UPTIME
TARGET: ≥ 99.9%
Percentage of time all core systems remain operational and available.
The Fight:
What You will Fight:
The Invisible Failure
Systems fail silently — until everything stops.
The unmonitored server.
The missed security patch.
The vendor SLA that slipped unnoticed.
The Foundation fights problems before they surface.
On the CIO team – failure is prevented, not reacted to.
WHO THRIVES HERE :
Three Traits We Cannot Teach
You are proactive, not reactive — You identify risks before they become incidents
You document everything — Every issue, fix, and change is tracked and recorded
You own accountability end-to-end — Systems, vendors, and outcomes are all your responsibility
The Wws Perks
Full training in infrastructure operations and security monitoring
Exposure to a full-scale RCM and product ecosystem
Clear performance metrics tied to uptime and system reliability
Cross-functional visibility across all teams
A culture that values stability, precision, and accountability
Qualifications
Experience:
1+ Years of Experience in IT Infrastructure / System Administration / Technical Support
Education:
(IT / Computer Science preferred)
Knowledge:
Basic understanding of servers, networks, and system operations
Problem Solving:
Ability to troubleshoot and resolve technical issues
Documentation:
Strong ability to maintain clear and structured records
Contact us on [HIDDEN TEXT] /
To Apply:
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