FDM Sales Assistant

FDM Sales Assistant – Onsite or Hybrid, depending on location. $20.00 to $24.00 Per Hour, depending on experience.
Monday – Friday / 8:00 am – 5:00 pm EST

Enzymedica, a worldwide leader in the enzyme supplement industry, is seeking an FDM Sales Assistant for our FDM (Food / Drug / Mass) team. This position is on‑site in Venice, FL, or may be hybrid, depending on your location. The FDM Sales Assistant performs a wide array of sales support and administrative tasks quickly, efficiently, and independently with little supervision. They will support our Sales / FDM team, and some of the responsibilities include these key functions:

• Project Assistance:
  Assist in special sales projects, including research, data analysis, and coordination with various departments.
• Key Account Support:
  Coordinate with the leadership to provide dedicated support to key accounts, ensuring their needs are met in a timely and efficient manner. Assist in preparing presentations, reports, and retailer forms and samples tailored to each key account’s requirements.
• Order Management:
  Assist with order tracking and resolving any order‑related issues for key accounts. Work closely with the operations and logistics teams to ensure one‑time delivery and customer satisfaction.
• Meeting Coordination:
  Coordinate meetings, both internal and external, including agenda preparation, meeting materials, and follow‑up items. Take meeting minutes as needed.
• Customized Solutions:
  Collaborate with leadership to develop customized solutions and strategies for key accounts, aiming to enhance their experience and maximize their business growth.
• Retail Portals:
  Works with portals such as Walmart Seller Center for item setup.
• Sales Support:
  Assist leadership with presentations, account forms, samples, and other sales materials.
• Order Management:
  Process, track, and resolve customer orders to ensure accuracy and on‑time delivery.
• Customer Communication:
  Serve as a point of contact for key accounts, providing updates and resolving issues promptly.
• Administrative Support:
  Manage calendars, schedule meetings, and handle correspondence for the VP, FDM Sales.
• Project Coordination:
  Support cross‑departmental sales projects, research, and follow‑up tasks.
• Data & Reporting:
  Maintain accurate records, track key sales metrics, and prepare reports as needed.
• Adhere to all Enzymedica, Inc. policies, procedures, safety rules, and regulations.
• Participate in Performance Improvement and safety initiatives, including job‑related and annual training(s), i.e., cGMP, SQF.

Reasonable accommodations may be made for individuals with disabilities to enable them to perform the essential functions.

• Must be able to maintain high degree of confidentiality. Ability to multi‑task, work efficiently in a fast‑paced environment and manage time accordingly to meet deadlines and requirements of the organization.
• Proven experience in an administrative or executive support role.
• Strong organizational skills and exceptional attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and a professional demeanor.
• Ability and willingness to learn skills.
• Bachelor’s degree from an accredited college or university in Business Administration, Marketing, or a related field, or a minimum of a high school diploma or equivalent with 3+ years of customer service work experience.
• Prior experience in the CPG industry, familiarity with Food/Drug/Mass Channel retailers, and/or the supplement industry is a plus but not required.
• Any sales experience, either supporting a sales group or performing sales, is highly desired.
• Experience working with any retail portals (like Walmart Seller Center) for item setup or order management is a plus.

The position has no supervisory responsibilities.

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Fast‑paced, deadline‑oriented, confidential department. The noise level in the work environment is usually moderate to…