Insurance Customer Service Representative

Insurance Customer Service Representative

3 days ago Be among the first 25 applicants

Ramey Insurance is an established, independent P&C agency dedicated to providing personalized insurance solutions. Our mission is to deliver exceptional service and build lasting relationships based on trust and expertise.

As part of our team, your focus will include servicing and retaining clients. Applicant must be motivated, detail-oriented, professional, and passionate about creating an exceptional customer experience.

• Communicate with customers in person, by phone and email communication
• Identify and evaluate customers' needs
• Handle inbound/outbound calls and follow-up with clients
• Identify cross-selling and upselling opportunities
• Provide service needed to maintain and retain accounts
• Collaborate with team members to improve service processes

• P&C License minimum 4-40 or 20-44
• Insurance Experience - 1 Year (Required)

• Strong computer and communication skills
• Must exhibit organizational skills and attention to detail
• Goal-oriented and task-driven
• Ability to embrace frequent changes in the industry
• Strong customer personal relations skills, problem solving and multi-tasking skills
• Desire to work in a team environment
• Professional and passionate about creating an exceptional client experience

• Monday - Friday 8:00 a.m. to 4:30 p.m.

• Full-Time Salaried Position
• Pay Range: $35,000- $48,000 (Salary based on experience)
• Insurance Experience - 1 Year minimum

• 401(k) Matching
• Health Insurance (100% paid by employer)
• Paid Time Off (PTO)
• Paid Holidays (15 Days)

Ramey Insurance is a well-established, community-focused insurance agency founded in 2002. We take pride in building long-term relationships with our clients by providing personalized service and trusted guidance. Our team values integrity, collaboration, and growth, offering a stable and supportive work environment where employees can develop their skills and build lasting careers.