Patient Relations Rep II - Front Desk

Patient Relations Rep II – Front Desk
Sarasota Memorial Health Care System

Responsible for patient‑related activities at the Venice OB office, including scheduling, patient check‑in, check‑out, and follow‑up. Acts as a liaison between physicians, patients, the facility, and insurance companies, handles collections at checkout, and ensures compliance with all regulatory standards while maintaining strict confidentiality of patient information.

Venice OB Office, 200 Healthcare Way, 2nd Floor, Venice, FL 34249

• Proficient computer, keyboard, and data input skills.
• Polite and professional demeanor.
• Skill in establishing and maintaining effective working relationships.
• Demonstrated initiative and self‑direction.
• Ability to perform multiple tasks simultaneously with proficiency and efficiency.
• Dependable and reliable.

• Some college or vocational training.
• At least one year of experience in a physician office.
• Knowledge of EHR/EMR systems.
• Knowledge of medical terminology.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access).
• Professional, neat appearance with strong oral and written communication skills.
• Basic knowledge of third‑party payers.

• Seniority level: Entry level
• Full‑time
• Health Care Provider
• Hospitals and Health Care

Monday – Friday. No weekends or holidays.