Dir, Information Technology

As a pioneer in the Charter school movement, CSUSA is one of the fastest-growing education management organizations in the United States, providing a wide variety of educational choices to over 82,000 students in more than 150 schools across Florida, South Carolina, North Carolina, and Louisiana.

Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life. CSUSA provides an academically rigorous education to students equipping them with real world readiness, prepared for college or career after graduation.

With an unwavering dedication to the success of students from every background, CSUSA is closing the gaps in achievement and opportunity, keeping our promise of Strong Minds, Good Hearts.

To join a team of people with the mission:
Relentless Commitment to Student Greatness in School and in Life. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts through an education model that gives every student the opportunity for success. The Director provides strategic direction and oversight across a blended workforce of local and regional staff, contractors, and service providers.

They partner closely with state leadership, school administrators, the national IT organization, curriculum/assessment teams, and external vendors/partners.

• Own end‑to‑end IT service delivery, including incident, request, change, and problem management; ensure SLA attainment and customer satisfaction.
• Ensure effective endpoint management, identity/access, networking/Wi‑Fi, classroom AV, and enterprise applications across Apple and Microsoft ecosystems by coordinating with responsible parties.
• Coordinate enterprise initiatives (e.g., system rollouts, infrastructure upgrades, major incident response) in partnership with state/national teams and vendors.
• Govern asset lifecycle (procurement, deployment, inventory, refresh, disposal) and ensure high checklist compliance.
• Assist in oversight and compliance to FERPA, CIPA, data privacy laws, accessibility expectations, and cybersecurity best practices.
• Support emergency preparedness and business continuity planning by aligning IT systems, staff, and procedures with life safety and disaster response requirements.
• Promote safe work practices and secure configurations across devices, networks, and platforms.
• Assist in oversight and adherence to relevant building code, fire code, company policy, and best practices related to life safety.
• Partner with district Facilities, Safety, and Security teams to support code-compliant design and operation of systems such as emergency communication, fire suppression, access control, and backup power for critical IT systems.
• Maintain current knowledge of state and local regulations affecting life safety in educational environments, contributing to safe, secure, and legally compliant campuses across the district.
• Champion a culture of service excellence, innovation, and continuous improvement across the region.
• Assist with regional and state strategic planning and road‑mapping; align priorities with academic and operational goals.
• Anticipate emerging needs; drive proactive adoption of technology, automation, and AI‑enabled operations to reduce manual effort and improve reliability.
• Utilize effective change management processes to realize intended outcomes.
• Partner with academic leadership to align classroom technology to instructional goals and the CSUSA Education Model.
• Oversee regional professional learning (synchronous/asynchronous) and individualized coaching for technology‑enhanced teaching.
• Guide selection, rollout, and adoption of digital tools (e.g., iPads, Apple TV, LMS, instructional software); measure impact on teaching and learning.
• Facilitate sharing of best practices and success…