Hospitality Supervisor - Environmental Services - 2nd Shift

Hospitality Supervisor – Environmental Services – 2nd Shift

SMH Venice is seeking a motivated and dedicated Supervisor of Environmental Services to oversee and ensure the efficient operation of the Environmental Services team throughout our facility. This critical role is responsible for leading a team of Environmental Aides and Environmental Techs, ensuring that services are provided in a timely, safe, and professional manner to meet the needs of patients, staff, and visitors.

• Supervise the daily operations of the Environmental Services team, ensuring proper cleanliness and infection control throughout the facility.
• Monitor staff performance, provide guidance, and conduct regular evaluations to ensure excellent service quality and efficiency.
• Ensure compliance with hospital policies, infection control standards, and safety regulations.
• Coordinate with various departments, including nursing, patient transport/linen services, and facilities management, to ensure seamless patient care.
• Train and mentor staff in environmental services protocols and safety procedures.
• Maintain accurate records and reports related to environmental services.
• Handle scheduling, staffing needs, and any service issues related to environmental services.
• Address patient and staff concerns or complaints related to environmental services and resolve any issues in a timely manner.
• Ensure that equipment used in environmental services is properly maintained, cleaned, and functional.

• Associate degree; relevant experience in Hospitality Services (Hotel/Restaurant management, Environmental Service supervision) in a large healthcare setting can be substituted on a year-for-year basis.
• Minimum of five (5) years related Hospitality/Customer Service experience, preferably in a large healthcare setting.

• Ability to balance multiple priorities in a demanding environment with responsibility for multi-skilled positions.
• Capability to direct, control, and coordinate activities of assigned personnel.

FDL:
Valid Driver's License