Landscape Maintenance Account Manager

Work With The Best
We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects.

Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.

Work With The Best
We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects.

Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.
Position Summary
Hazeltine Nurseries is looking for a client-centric individual to join our growing maintenance division as an Account Manager! The Account Manager is responsible for managing client relationships, ensuring high standards of quality, profitability, and customer satisfaction; while simultaneously leading, directing and training our production teams in the field. This is a key role that blends operations, sales, and horticultural expertise into a fast-paced, high-expectation environment.

This role also has a strong emphasis on leadership and team management.
Key Responsibilities

• Maintain established sales volume by staying current with client needs, industry trends, and competitor activity; grow sales by following up on new leads and prospective clients.
• Initiate and attend all preliminary and subsequent maintenance client presentations and meetings.
• Conduct onsite visits and walkthroughs with clients to confirm their needs are being met.
• Keep clients informed of relevant issues affecting their property and involve them in related decision-making.
• Follow established sales processes, including the use of maintenance agreements and timely dissemination of information to administrative and production teams.
• Serve as the single point of contact for all communication and correspondence with current and prospective clients.
• Recommend and advise clients on additional services or property enhancements.
• Oversee and guide weekly maintenance and enhancement work to ensure results exceed client expectations and reflect well on Mariani's reputation.
• Assist Production Coordinators with job scheduling.
• Maintain accurate records and documentation, including client history, sales reports, and client contact lists.
• Initiate and approve work orders and change orders needed to communicate with the maintenance department.
• Prepare proposals, renewals, and contracts using standard templates.
• Monitor the billing process and accounts receivable.
• Coordinate with Crew Leaders to ensure client requests and information are carried out accurately.
• Communicate with the Administrative Support, Accounting, Production Coordinator, and Crew Leader teams as needed to keep projects up to date

• 2+ years sales experience, preferably in the landscape industry.
• Demonstrate exemplary knowledge of landscape terminology, plant materials, and installation techniques.
• Previous experience as a Client Representative, Production Coordinator, or Crew Leader preferred.
• Demonstrate a thorough understanding of the “Mariani” approach to Maintenance and follow Mariani standards.
• Ability to work in a team environment, and independently, including taking direction and constructive feedback from team members, as well as providing feedback to other team…