Italian Customer Experience Specialist
Job in
Venice, Veneto, Italy
Listed on 2026-02-20
Listing for:
EU Best Jobs
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Call collect and analyze customer feedback.
Escalate cases when necessary and follow up to guarantee customer satisfaction.
Show empathy and professionalism in every interaction whether written or verbal.
Manage customers and support them with a premium experience.
Collaborate with internal teams to resolve cases quickly and efficiently.
Consistently meet performance targets and quality standards.
What you will bring
Very good English communication skills.
Previous experience in customer service ideally in a premium or luxury brand.
Strong interpersonal skills with the ability to handle sensitive cases.
Familiarity with CRM systems is a plus.
What we offer
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)Competitive monthly salary (14 salaries per year)
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State-of-the-art premises providing a great working environment with relaxing break areas
What you will do Deliver exceptional customer service.
Perform troubleshooting.
Call collect and analyze customer feedback.
Escalate cases when necessary and follow up to guarantee customer satisfaction.
Show empathy and professionalism in every interaction whether written or verbal.
Manage customers and support them with a premium experience.
Collaborate with internal teams to resolve cases quickly and efficiently.
Consistently meet performance targets and quality standards.
What you will bring
Excellent Italian language skills.
Very good English communication skills.
Previous experience in customer service ideally in a premium or luxury brand.
Strong interpersonal skills with the ability to handle sensitive cases.
Good computer literacy.
Familiarity with CRM systems is a plus.
Bachelors degree preferred.
What we offer
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)Competitive monthly salary (14 salaries per year)
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State-of-the-art premises providing a great working environment with relaxing break areas
Key Skills Hr Executive Recruitment,Internship,AIX,Fleet,Information Technology Sales
Employment Type
:
Full Time
Experience:
years
Vacancy: 1
Italian Speaking Customer Expert Remote from Greece
• Venice, Veneto, Italy
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