Field Service Lead - Heavy Turbines & Outages

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About

The Role

This role leads the Field Service & Engineering organization with full responsibility for the planning, execution, and documentation of field jobs, services, and projects. The position ensures delivery in line with defined scope, timelines, and budgets, while maintaining the highest standards of safety, efficiency, and quality.

By leading the local center of competence, the role strengthens regional capabilities, reduces reliance on global mobilization, shortens response times, and ultimately enhances customer satisfaction and profitable service delivery.

Key Responsibilities

Lead global field service execution, including outages, overhauls, inspections, troubleshooting, and commissioning
Own global service performance, covering safety, quality, schedule adherence, cost, margins, and customer satisfaction
Drive the regionalization of field services by developing local skills, certifications, tools, and standardized execution practices
Define and implement the regional field service operating model in line with global policies and standards
Act as the primary customer interface during service execution and support Sales & Tendering with execution concepts, feasibility reviews, and cost inputs
Lead and develop local and regional Field Service Engineers and Supervisors, fostering a strong safety culture and service mindset
Plan and optimize regional resources, coordinating cross‑regional support only where specialized expertise or peak capacity is required
Drive continuous improvement, standardization, and compliance with global EHS and quality requirements, while feeding field learnings back into global organizations

Your Profile

Bachelor’s degree in Mechanical Engineering or a comparable technical discipline
10+ years of experience in field service or service operations within turbo machinery, power generation, or rotating equipment
Proven leadership experience managing multi‑disciplinary field service teams
Strong background in outage execution, maintenance, and troubleshooting

Experience with regionalization, localization, or operating model transformation is highly desirable
Strong safety leadership, customer focus, and cost‑ and risk‑aware decision‑making skills

What we offer you

8% holiday allowance and up to 40 days of annual leave
A solid pension scheme with attractive employer contribution
Travel allowance for commuting (EUR 0.23/km, tax-free)
Free coffee, tea and water, plus access to an on-site canteen with fresh and affordable meals
Free parking on-site
Employee benefit programs such as Bike leasing with tax advantages and Gym contribution
A staff association offering social activities and seasonal gifts
Training and development opportunities aligned with your role and personal development plan

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

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