Field Service Lead – Heavy Industrial Turbines

Overview  Sulzer is a leading engineering company with a proud heritage of innovation. This role leads the Field Service & Engineering organization with full responsibility for the planning, execution, and documentation of field jobs, services, and projects.

Key Responsibilities   Lead global field service execution, including outages, overhauls, inspections, troubleshooting, and commissioning.
Own global service performance, covering safety, quality, schedule adherence, cost, margins, and customer satisfaction.
Drive the regionalization of field services by developing local skills, certifications, tools, and standardized execution practices.
Define and implement the regional field service operating model in line with global policies and standards.
Act as the primary customer interface during service execution and support.
Sales & tendering with execution concepts, feasibility reviews, and cost inputs.
Lead and develop local and regional Field Service Engineers and Supervisors, fostering a strong safety culture and service mindset.
Plan and optimize regional resources, coordinating cross‑regional support only where specialized expertise or peak capacity is required.
Drive continuous improvement, standardization, and compliance with global EHS and quality requirements, while feeding field learnings back into global organizations.
Your Profile   Bachelor’s degree in Mechanical Engineering or a comparable technical discipline.
10+ years of experience in field service or service operations within turbo machinery, power generation, or rotating equipment.
Proven leadership experience managing multi‑disciplinary field service teams.
Strong background in outage execution, maintenance, and troubleshooting.

Experience with regionalization, localization, or operating model transformation is highly desirable.
Strong safety leadership, customer focus, and cost‑ and risk‑aware decision‑making skills.
What we offer you   8% holiday allowance and up to 40 days of annual leave.
A solid pension scheme with attractive employer contribution.
Travel allowance for commuting (EUR 0.23/km, tax‑free).
Free coffee, tea and water, plus access to an on‑site canteen with fresh and affordable meals.
Free parking on‑site.
Employee benefit programs such as Bike leasing with tax advantages and Gym contribution.
A staff association offering social activities and seasonal gifts.
Training and development opportunities aligned with your role and personal development plan.
Equal Opportunity  Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

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