Marina Supervisor

Under the general direction, plans, manages, oversees and directs the operations and services of Ventura Harbor Village Marina by leasing slips, keeping records, creating a profit center in a commercial marina, commercial fish offloading facilities, and recreational dry boat storage facility, and interacting with tenants, potential tenants, and Port District staff; supervises Courtesy Dock masters; performs related duties as required.

The role combines cross-functional leadership in marina operations, tenant and vendor management, oversight of department facility operations and maintenance, and fisheries advocacy. The ideal candidate will be a bridge builder - someone who values being public facing while also mentoring and developing staff within the organization.

• Develops, implements, and maintains departmental goals, objectives, policies, and procedures; reviews and evaluates work methods and procedures for improving organizational performance, enhancing services and meeting goals; ensures that goals are achieved.
• Ensures that slip fees are paid by tenants and collects on past-due fees.
• Recommends budget expenditures to maintain a first-class operation and operates within the budget.
• Maintains an active waiting list for Marina facilities and uses it to fill vacancies.
• Screens potential tenants for consistency with facility goals and for commercial viability.
• Attends industry meetings, conferences, and participates in training.
• Evaluates market rates to keep competitive and provides insight to General Manager on recommended rate changes.
• Oversees the work of outside contractors on maintenance of Marina facilities.
• Keeps delinquency to a minimum of 2% of income.

• Oversee the infrastructure and tenants of the Commercial Fish Offloading infrastructure, including the commercial fish pier, hoists, and common offloading areas.
• Participates in the direction and development of the new Commercial Fish Offloading Facility and in working with the tenants for the new facility.
• Works with commercial fishery tenants to deconflict operations with each other and with surrounding tenants.
• Ensures that commercial fishery tenants are operating within the terms of their leases.

• Accepts full responsibility for all marina activities and services, including activities associated with the Ventura Port District Courtesy Dock masters and slip leasing.
• Coordinates activities with other District officials, departments, outside agencies, organizations, and the public.
• Administer and manage berthing agreements.
• Reviews applications for accuracy, determines if the vessel will meet the District’s standards for occupancy, and assigns slips as appropriate.
• Runs credit checks to determine if the potential tenant will meet a set standard.
• Organizes like-use vessels in neighboring slips.

• Supervises and schedules the Courtesy Dock masters.
• Establishes Marina department policies and procedures.
• Ensures Courtesy Dock masters receive required and best practices training applicable to their role and Marina department goals.
• Reviews logs and Incident Reports.
• Completes Performance Reviews.
• Performs other related duties as required.

• Slip assignments.
• Maintain a billing system including tracking and billing for transient tenants.
• Oversee the production of weekly slip check log.
• Obtains documentation of fish offloading activity to collect offloading fees, truck loading fees, crane operation fees, and tracking total tonnage.
• Codes and approves invoices related to the Marina department.
• Enter data for electronic entry control system and issuance of key cards.
• Oversee the issuance of parking permits for Marina tenants.
• Ensures the Marina department maintains current information for marina slip and dry storage tenants.
• Coordinates with Courtesy Dock masters staff to read utility devices and report to the Marina Manager.

• Works with Courtesy Dock masters to address general or marina/dry storage leasing questions by phone, email, and walk-in traffic.
• Negotiates and manages changes in slip assignments to balance District priorities and tenant needs.
• Works with Courtesy Dock masters to handle complaints about slips and accepts other complaints and channels them as…