Front Desk Manager

We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people.

If this sounds like you, apply today!

• Compile occupancy reports and financial information for the general manager
• Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
• Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies
• Handle the front desk budget and order office supplies as needed
• Lead operations at the front desk and make sure guests have an exceptional stay

• Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position
• Bookkeeping skills and experience with MS Office a plus
• Prior hospitality experience of 1 year is required for this position
• Possess excellent management skills, communication skills, and multitasking skills
• Applicants must have a high school diploma or GED

Compensation: $19 - $20 hourly