Client Service Professional - Seasonal

Client Service Professional – Seasonal

H&R Block is seeking a Client Service Professional – Seasonal to provide exceptional service to our clients during peak tax season. The role is full‑time and focuses on creating positive client experiences.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and keep resources organized with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous customer‑service experience.
• Ability to multitask.
• Strong organizational and time‑management skills.
• Computer proficiency and ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply).

H&R Block remains committed to building a connected culture that values trust, care, and collaboration. You will work in an environment recognized worldwide on best‑company lists and surrounded by colleagues who support each other’s growth.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location:

Yankton, SD | Salary: $82,790.00 – $ | Job posted 2 days ago