Automotive Technician B

Location: South End

Job Type:Full time Exempt/Non Exempt:

Hourly

Job Description:

Position Description Primary Duties and Responsibilities (details of the basic job functions):

Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained. Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service  an efficient and productive manner, performs automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained.

Oil changes, tire replacement and repairs, general maintenance repairs, fluid exchanges, alignments, brake services, advanced repair and maintenance services, etc. are expected to be learned and performed.

Work with, and train lower level technicians.

Drives vehicles into service bay, prepares them for and completes digital vehicle inspection.

Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance.

Maintains cleanliness of shop and work areas, performs other duties as necessary.

Supervisory Responsibilities (briefly describe, if applicable, or indicate None):

None

Required Qualifications (these are the minimum requirements to qualify)
Education (include minimum education and any licensing/certifications):

High School diploma, GED or Technical school graduate, certification

Must possess valid driver’s license

Experience:

3 years minimum experience repairing vehicles at a dealership or automotive center.

Knowledge and

Skills:

Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of basic to complex repairs and maintenance of automobile and truck vehicles.

Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.

Ability to consistently provide exceptional customer service and improve customer service score

Ability to prioritize and deliver work on time.

Ability and basic leadership skills to mentor and train lower level Technicians to help them be successful.

Preferred Qualifications ASE certifications (or their equivalent): A4-Suspension & Steering, A5-Brakes, plus 2 other ASE certifications

State inspection certificate where applicable AC 609 Certification Work Environment May experience loud noises and odors intermittently in the shop environment.

This position involves standing, walking and normal physical mobility, including reaching, grabbing, lifiting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
Must have own tools appropriate for their skill level for use in the Center.

Must be able to work in the heat, as some locations do not have air conditioning.

Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Who We Are Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each…