Account Manager, Business Leadership – Commerce

Account Manager, Business Leadership – Commerce

WHAT ARE WE LOOKING FOR We are looking for a driven Account Manager to be a key member of the Business Leadership team in support of a leading CPG brand in the food industry. In this role, you’ll be responsible for managing day-to-day operations of key retailer partnerships and execution of omnichannel initiatives that drive impactful journeys for the client’s customer base.

The ideal candidate thrives on uncovering consumer shopping behaviors, has a strong understanding of media landscapes within the retail environment, and brings exceptional organizational skills to every project. Highly motivated self-starter who is comfortable working independently and providing guidance and mentorship to junior team members.

HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)

• Serve as a key point of contact for specific retail shopper executions and external partner collaborations, contributing to workflows that align with account needs.
• Demonstrate familiarity with retail media networks (e.g. Walmart Connect) and other integrated commerce initiatives to support client goals while providing innovative ideas to address client challenges.
• Independently manage end-to-end execution of projects, ensuring deliverables meet agency standards, align with client processes, and are delivered on time while fostering collaboration across stakeholders.
• Serve as a liaison for client requests, translating them into actionable work streams and leading cross-functional efforts to deliver successful outcomes for key retail clients.
• Collaborate with the Account Director and internal team in a fast-paced, ever-evolving client environment, adapting to change while supporting junior team members to achieve collective goals.
• Demonstrates exceptional communication skills and a proactive approach to teamwork.
• Review creative and copy against project objectives, strategy, briefs, offering clear and concise feedback to maintain quality and alignment.
• Participate actively in client meetings and lead status calls with the client and external partners when required.
• Utilize agency tools, including creative briefs, creative reviews, asset delivery handovers, and client-facing presentations to ensure seamless execution.
• Establish and maintain strong, effective relationships with multi-disciplinary agency teams.
• Adapt quickly to shifting priorities by staying organized, managing time effectively, and addressing time-sensitive tasks as an innovative problem solver.
• Create estimates with a solid understanding of fee structures and client-specific parameters and contribute to larger SOWs or retainer needs.
• Develop comprehensive understanding of the agency’s offerings, mission, and vision.
• Perform additional tasks as assigned while embodying Momentum’s core values.

HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• 4+ years in the marketing field, with a strong preference for experience in the commerce or CPG industry.
• 2+ years agency experience or working with agency partners
• Positive leadership skills with a team-first mentality, inspiring, motivating, training, and mentoring team members while fostering a collaborative and high-performance work environment.
• Strong written and verbal communication skills, with the ability to convey ideas clearly and confidently.
• Experience working with retail media platforms is a plus.
• Polished, professional demeanor with the ability to project confidence and enthusiasm for the business.
• Proven success in managing projects and excelling in client-facing roles, demonstrating an ability to deliver results under pressure.
• History of building effective working relationships across diverse teams, fostering collaboration and trust.
• Demonstrated knowledge of financial aspects such as billing reports, invoicing, and project financial maintenance, including the ability to create accurate estimates.
• Self-motivated with the ability to work independently as well as collaboratively with multiple teams.
• Highly organized, with a proven ability to multi-task, prioritize, and manage time effectively across multiple projects.

ABOUT US – MOMENTUM WORLDWIDE
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