Customer Strategy Manager; Nuun

Customer Strategy Manager (Nuun)

Join Nestlé Health Science and help merge nutrition, science, and wellness into practical solutions for healthier lives. We offer a dynamic career path, robust development, and benefits that support physical, financial, and emotional wellbeing.

The Customer Strategy Manager is responsible for driving forecast, budget, and strategic business plans for the Nuun brand. The incumbent leads commercialization business planning, influences go‑to‑market strategies, supports profitable growth, and coordinates cross‑functional efforts. The role also involves providing voice‑of‑customer insights to marketing and brand teams, influencing marketing and brand strategies, and guiding retailer and competitive insights.

• Lead business planning by developing analytics & insights that support marketing strategy, preparing timelines, communicating the process, and conducting collaborative planning cycles with customer teams.
• Coordinate key strategies and initiatives across field and internal teams, aligning major functions.
• Develop and manage promotional programs, such as special packs & in‑store displays, to support customer sales and monitor performance.
• Partner with internal team members to develop revenue growth management strategies that drive topline and bottom‑line growth.
• Lead the development, evaluation, and implementation of the 4
  
  Ps, translating trends and insights into business performance improvement.
• Influence pricing, trade promotions, category management, and inventory management processes, collaborating with marketing, supply chain, trade, and finance.
• Develop and execute trade‑related expenses and identify improvements to P&L performance.
• Provide assortment & merchandising recommendations.
• Coordinate regular communication with cross‑functional and sales teams to ensure alignment on forecast, budgeting, and trade objectives.
• Support retailer business and new item reviews.
• Present customer, category, and brand reviews that drive performance.
• Ensure execution of plans through consistent communication with the customer team.

• Bachelor’s degree in business or related field preferred.
• 5+ years in consumer goods and vitamins & supplements.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Strong relationship building and senior‑level engagement skills.
• Excellent organizational, written, and oral communication skills.
• Ability to work independently and meet deadlines while multitasking.
• Creative problem‑solving mindset and comfort with uncharted territory.
• Experience with P&L management and strong financial acumen.

• Deep understanding of customer demand creation plans.
• Creativity and willingness to push beyond the obvious.
• Active listening to customer insights and actioning objectives.
• Articulate communicator who synthesizes data quickly.
• Negotiation skills with business partners.

This position may be remote or hybrid based on geographic location. Preference is given to candidates living within commuting distance of Bridgewater, NJ;
Chicago, IL;
Palm Beach Gardens, FL; or Long Island, NY.

Pay range: $100,000 to $130,000. Final compensation may vary based on knowledge, skills, abilities, and location.

Competitive total rewards package including 401k with company match, healthcare coverage, and other benefits. Nestlé offers performance‑based incentives and a flexible benefits program.

We are an equal employment opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require accommodations for the recruitment process, please contact  or dial 1‑800‑321‑6467.

This role is not eligible for visa sponsorship.