Teller, Finance & Banking

Location: Springfield

Join to apply for the Teller role at Community Financial System, Inc.

Community Financial System, Inc. provided pay range

This range is provided by Community Financial System, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.50/hr — $16.50/hr

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high‑quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

We support our employees with competitive compensation, benefits, and professional development opportunities in an equal‑opportunity workplace.

Responsibilities

A Teller creates and delivers a positive customer experience while conducting financial transactions and actively listening for customer needs to refer them to appropriate bank products or representatives.

Essential Responsibilities

• Provide quality customer service and a positive banking experience by handling financial transactions with a professional attitude.
• Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly.
• Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines.
• Understand direction and adhere to established policies and procedures.
• Perform other related duties as assigned or directed.
• Maintain proficiency and demonstrate ongoing compliance with all laws, regulations, and internal controls; meet all training requirements in a timely manner.
• May be called upon to travel to other branches in the area to provide support and ensure proper staffing levels.

Qualifications Education, Training and Requirements

• High School Diploma or GED (Required).
• All applicants must be 18 years of age or older.
• Travel is required to surrounding branches as needed.

Skills

• Basic math and computer skills.
• Documentation skills with attention to detail.
• Professional and friendly interpersonal and communication skills.
• Clear thinking and ability to stay focused.
• Consistently demonstrate the Company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency, and humility.

Experience

• Prior customer service skills preferred.

Pay Information

USD $16.50/hr — USD $21.53/hr

Hours:

40 hours per week.

Compensation:
Commensurate with experience plus potential for an annual merit increase. Rewards include 11 paid holidays, paid vacation, medical, vision & dental insurance, 401(k) with generous match, pension, tuition reimbursement, banking discounts, and more.

Physical Requirements

Stand, walk, or sit as required. Use hands and fingers to handle, feel, reach, and speak. Occasionally lift or move up to 25 pounds. Close vision and ability to focus are required.

Seniority Level

Entry level.

Employment Type

Full‑time.

Job Function

Accounting/Auditing and Finance.

Equal Opportunity Employer

The Company is an affirmative‑action, equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

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