AO; Adult Outpatient Case Manager - St. Johnsbury

Adult Outpatient Case Manager

The Adult Outpatient Case Manager responds to and develops initial crisis management and recovery plans for clients. The ideal candidate will embrace excellent customer service with resource information and connect clients to immediate access of services, reducing barriers to treatment. In this dynamic role the Adult Outpatient Case Manager will also regularly provide early screening and intervention, case coordination, urgent next‑day follow‑up and triage appointments.

• Provides immediate response upon referral receipt to provide excellent client service; resource information; expeditious access to services; identify and reduce barriers; increase problem solving; develop initial treatment plan goals; early screening and intervention; case management; urgent next‑day follow‑up and triage appointments.
• Understanding of community and agency resources and the ability to make appropriate referrals.
• Conduct early screening, intervention, and crisis counseling, including risk assessment and triaging immediate needs.
• Provide comprehensive case management, coordination, and referral services.
• Maintain accurate clinical records and documentation.
• Actively participate in clinical team meetings to inform and coordinate services.
• Consultation and educational services to the community, area agencies, professionals, and schools as required.