Solution Architect - Workplace

Overview

Join to apply for the Solution Architect - Workplace role at Softchoice
.

We are a software-focused IT solutions and services provider that helps organizations move to the cloud, build the workplace of tomorrow, and enable smarter technology decisions to support their people and customers.

The Journey/Solution Architect – Workplace is responsible for articulating what is possible for our customers to transform their business for the hybrid-cloud era with productivity suites such as Microsoft 365 and Cisco technologies. You will work alongside a team of sales professionals to architect solutions that enable a modern workplace, and you will represent Softchoice as a top solutions provider by unlocking customers’ potential to be future-ready through technology.

• Showcase a growth mindset by first understanding our customers  business challenges and then designing a solution to achieve the end goal efficiently.
• Act as a bridge between the sales team and customers; share insights on the latest productivity solutions from vendors such as Microsoft and Cisco, formulate approaches to business challenges, host workshops with leaders from the C-Level down, and translate technical jargon for varied audiences.
• Challenge customers with well-researched, tailored insights to promote innovative solutions that maximize outcomes.
• Create an excellent experience for customers and internal stakeholders with adaptable communications; document the agreed-upon solution through detailed statements of work that reflect professionalism.

• Passion for empowering people with technology to thrive in the workplace.
• A learner mindset with curiosity about new technologies and their impact on customers  businesses.
• Ability to guide people to the right solution while helping them feel it was their decision.
• Inclusive communication skills, in writing and speaking, that make others feel heard regardless of rank.
• Leadership presence; readiness to tackle tough conversations and collaborate openly.
• Exceptional communication and presentation skills, including to C-level executives.
• 7+ years of technology-focused experience; 4+ years in services pre-sales or post-sales delivery/support.
• Mastery of at least two of the following required technologies, with a plan to develop expertise in others.

• Microsoft 365 Productivity and Collaboration (Office 365 suite: Exchange, One Drive, Teams)
• Microsoft 365 Identity and Threat Protection (Enterprise Mobility + Security)
• Microsoft 365 Device and Apps Management (Windows 11)
• Microsoft Copilot
• Cisco Web Ex and Web Ex Teams

• Cisco Call Manager and Contact Center
• Microsoft 365 Information Protection and Governance (Azure Information Protection, Security Center)

We understand that not everyone brings 100% of the skills and experience for the role. We offer opportunities to a diverse group and encourage you to apply even if you don t meet every listed requirement.

• The People: collaborative environment with colleagues who support and innovate
• High-Performing Culture: commitment to success for customers and colleagues
• Flexibility: workdays planned to suit you
• Award-Winning Workplace:
  Great Place to Work for 20 consecutive years
• Inclusive Culture: embracing an authentic self
• Competitive Benefits: perks starting on day one

We are an equal opportunity employer committed to diversity, inclusion and belonging. We consider all applicants without regard to protected categories including race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

If you require accommodation to apply or interview, please reach out to asktal We are committed to meeting your needs.

We are committed to the safety of all applicants and team members. We use digital interviewing and may conduct a criminal record check, education verification, and reference checks. Onboarding is remote and designed to be quick and smooth.

Job Requisition

• Seniority level:
  Associate
• Employment type:
  
  Full-time
• Job function:
  Engineering and Information Technology
• Industries: IT Services and IT Consulting

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