Team Lead Lift Operations

Join to apply for the Team Lead Lift Operations role at Okemo Mountain Resort

Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

• Free employee lift passes and discounted lift tickets for friends/family plus free ski lessons
• Additional employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) retirement plan
• Employee assistance program
• Excellent training and professional development
• Referral program

As a Lift Operations Team Lead, you will be responsible for the safe operation of resort lifts, oversee employees in the Lift Experience Team, while being courteous and efficient guest service champions with a proven ability to lead.

• Starting wage: $23.00/hr – $24.73/hr
• Employment type:
  
  Winter seasonal 2025/2026
• Shift type:
  Full time hours available
• Working between 8–10 hours/day; weekends/holidays as needed
• Skill level:
  Team Lead
• Minimum age: 18 years
• Housing availability:
  Yes

• Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts
• Assist with hiring, support, and training of operators and scanners in daily operations and safety; monitor and document lift operator performance and behavior providing meaningful feedback and direction
• Maintain up-to-date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests
• Work closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain
• Promote clean and organized workstations
• Receive and assess guest questions, comments and complaints providing timely resolutions
• Support ticket scanning and additional training as a flexible employee within the Lift Experience department
• Other duties as assigned

• High school diploma or GED equivalent required
• 1–2 years of previous lift or mountain operations experience required
• Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs
• Must be able to communicate fluently in English
• Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces
• Ability to work a flexible schedule including nights, holidays, and weekends

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.