Head of Bakery - King Arthur Baking

Head of Bakery - King Arthur Baking Company

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King Arthur Baking Company is an award‑winning, audience‑leading baking company with a strategic vision to be the resource for baking education and inspiration. Through traditional and new media, in‑person and virtual education, we strive to be a leader in helping novice and expert bakers alike. We work to build stronger communities and increase access to real foods, sourcing responsibly and ensuring a “never bleached” guarantee.

Our wheat flour is grown and milled in the United States, free from GMOs. As a founding B Corporation, we use the power of business to drive social and environmental good and welcome 100% employee ownership.

The Head of Bakery oversees all aspects of daily bakery production and wholesale operations to ensure high‑quality, consistent products that reflect King Arthur Baking’s brand values. This role leads the creative vision for the bakery, drives quality standards, and reports to the Director of Experience to inform strategic direction. The Bakery Manager builds a skilled team of artisan bakers and pastry chefs, fostering a positive and collaborative culture focused on excellence and continuous learning.

The role partners with Café and Kitchen leadership on menu and merchandising strategies, sets financial goals, manages budgets, and optimizes production efficiency. It positions the bakery as a unique and valued business unit within the organization.

Medical, dental, vision, company‑paid short‑ and long‑term disability, life insurance, paid parental leave, paid time off, paid holidays, a 401(K) with a company match.
Additional
: 40 paid volunteer hours a year, profit sharing, participation in the Employee Stock Ownership Plan (ESOP).

Norwich, VT (on‑site daily)

$60,400 to $81,600 annual salary; commensurate with experience

• Oversee daily bakery production, scheduling, and workflow to ensure efficiency and consistency; establish and monitor production standards, formulas, portioning, and presentation; ensure food and occupational safety compliance.
• Lead and manage wholesale business and develop effective programs and menus that respond to local customers.
• Lead and develop the creative vision for the bakery; evaluate existing programs, foster innovation and new product development; establish menu change timelines aligned with seasonality and company initiatives; ensure products align with KAB brand values and customer expectations.
• Support Bakery Leads to recruit, train, and mentor artisan bakers and pastry chefs; develop staff through coaching, performance management, and succession planning.
• Partner closely with Café and Kitchen leadership to ensure collaborative and positive team culture, focusing on performance setting, menu development, and food merchandising.
• Partner with Director to set sales and profitability goals via annual budget planning; manage bakery budget, labor costs, COGS, and inventory to achieve financial targets; identify opportunities to increase efficiency, reduce costs, and drive profitability.
• Work cross‑functionally with KAB business partners to drive continuous improvement and recognition of the bakery as a unique and differentiating unit.
• Provide hands‑on support in bakery production when necessary to maintain operational continuity, model best practices, and reinforce collaboration.

• 5–7 years of progressive bakery leadership with experience in high‑volume retail café and wholesale production; formal education in baking/pastry arts or culinary management preferred.
• Strong technical knowledge of artisan breads and pastries.
• Proven track record of successfully leading teams and achieving operational goals.
• Experience with Enterprise Resource Planning (ERP); proficiency with Microsoft Office suite.
• We value candidates who can demonstrate capability and articulate how prior experiences will help them transition into this role.

• Communication and collaboration
  :
  Foster a collaborative and supportive work environment; communicate expectations, feedback, and ideas across…