Season-Long Program Coordinator

Job Title: Season Long Program Coordinator

Department: Ski and Ride School

Reports To: Ski & Ride Manager

Position Status: Seasonal Full-Time

FLSA Status: Non-Exempt

Pay Range:$15-19

Date: August 19, 2025

Job Summary: In charge of coordinating the Winter season long ski & snowboard programs and select other programs at Bolton Valley, while promoting outdoor recreation by providing top-quality lessons and activities in a fun learning environment.

Essential Functions:

• Ultimately responsible for scheduling programming staff for larger programs and kids’ programs.
• Help coordinate onboarding, training, new hire paperwork, and schedules for all seasonal personnel in those programs.
• Works with Program Manager to streamline programs, increasing revenue while monitoring payroll and COGS.
• Help coordinate and conduct training sessions for both new and returning coaches and support them on the slopes and hill throughout the multiple seasons.
• Schedule employees according to anticipated customer needs.
• Works with Manager to design a budget and oversee the finances of the department.

• Work with Supervisors and other Coordinators in striving for the overall harmony and cohesiveness of the entire Season long winter programs and summer camps.
• Encourage the professional development of instructors and coaches through in-house clinics and PSIA, AASI, PMBI and other teaching organizations.

• Teach lessons when needed.
• Provide support to all Programming Departments as needed.
• Continues to monitor other programming at other mountains and recreation areas, while working with Manager to create new programs.

NOTE: All Bolton Valley employees are required to perform alternate functions from time to time, both within and outside of their assigned department, particularly during peak periods such as holiday weekends.

Customer Service Expectations: The Programming Coordinator has frequent face to face and phone contact with customers. Must be helpful, friendly, courteous, and professional in accordance with Bolton’s commitment to providing superior customer service.

Required Qualifications:

• 1 years of college
• Level 1 PSIA/AASI certification;
  Level 1 Child Specialist PSIA/AASI certification
• 1-2 Years of coordination experience
• 2-3 Years of ski resort experience
• Excellent organizational, supervisory and customer service skills
• Knowledge of PSIA/AASI certification process
• Ability to work well with staff, other departments, and the public
• Ability to ski safely and confidently in all ski conditions and in varying types of terrain at all times

Preferred Qualifications:

• College degree
• Level 2 PSIA/AASI certification;
  Level 1 Child Specialist PSIA/AASI certification

Required Knowledge and Skills:

• Excellent organizational, supervisory and customer service skills
• Knowledge of PSIA/AASI certification process
• Competent computer skills
• Ability to work well with staff, other departments, and the public.
• Ability to always ski safely and confidently in all ski conditions and in varying types of terrain.

Physical and Mental Demands:

• Physical demands of potentially skiing all day
• Stress involved with customer contact and coordination of a high number of workers.

Work Environment: Work is performed both outside in all weather conditions, including extreme cold, snow, wind and rain, on varied snow surfaces, as well as indoors. Indoor time is spent on the computer, phone, and interacting with customers.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Bolton Valley is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team.