Service Advisor

At Heritage Auto, everything we do centers on building an atmosphere where our guests feel  Heritage family supports one another to achieve the highest-possible quality standards while lifting our home-town communities through principles of honesty, integrity, and trust. Regardless of where or when a guest visits Heritage Auto, it is our vision that they will recognize their experiences as the "Heritage way."

The "Heritage way" is a culture that empowers customers to buy, sell, or service their vehicle the way they envision it happening.

If you're looking to join a company that values teamwork, customer satisfaction, and community involvement, Heritage Auto is the place for you. Come be a part of a team that makes a difference every day!

Heritage Auto Group is currently seeking a Service Advisor to join our growing team! This is an in-person position located at one of our six dealership locations in Brigham City, UT;
Evanston, WY;
Vernal, UT;
Tremonton, UT;
North Logan, UT.

• Heritage Chrysler Jeep Dodge RAM of Brigham
• Heritage Chevrolet GMC of Evanston
• Heritage Chevrolet of Vernal
• Heritage Chrysler Jeep Dodge RAM of Tremonton
• Heritage Chrysler Jeep Dodge RAM of Logan
• Heritage Ford of Tremonton
• Heritage Ford of Vernal

You might be a great fit for any of our fantastic dealerships. This is a great opportunity to start or grow your career with a company that values people, teamwork, and advancement.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

• Competitive Pay
• Flexible Working Hours
• Health & Dental Insurance
• Life Insurance
• Holidays off
• PTO
• 401(K) with employer match
• Professional development opportunities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage, and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow-up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager, or service consultant
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

Heritage Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.