Bylaw Compliance Clerk; Regular

Bylaw Compliance Clerk (Regular)### Bylaw Compliance Clerk (Regular)
Apply:
Parkade Building:
Full time:
Posted 6 Days Ago:
End Date:
October 29, 2026 (8 days left to apply):
JR
- ** Internal Closing Date:
** Oct 22, 2026
** External Closing Date:
** Oct 29, 2026
**
* Note:

Posting comes off at 12:00AM on the closing date, with the competition closing at 11:59pm the day prior.
***** Hourly Rate:
** 39.51
** Minimum Weekly

Hours:

** 35

Reporting to the Manager, Protective Services, this position provides a variety of administrative services that support the Bylaw Compliance section.
** Duties Include****:
*** Reviews bylaw compliance information provided by Officers for conformity with established standards and enters the same into database applications following established protocols and procedures.
* Answers general inquiries and interprets common bylaw legislation information to clients by telephone, written, and in-person in accordance with procedure and policy and makes file referrals to Officers or other divisions as necessary.
* Prepares form letters for Manager’s signature and ensures that requirements for file copies and attachments are met prior to mail out.
* Reviews parking, traffic (Bylaw Offence Notice), and MTI ticket information received, for conformity with established standards and procedures.
* Enters and queries ticket appeals and Screening Officer decisions within the automated tracking systems and responds to client enquiries.
* Runs and analyzes reports, prepares mail outs related to the ticketing systems, and ensures conformity with established procedures.
* Enters payments, prepares bank deposit and balances cash receipting system.  Maintains float for cash receipting system.
* Monitors Bylaw Compliance radio communications and coordinates critical officer safety timer checks for officers conducting field operations.
* Prepares a variety of statistical reports and compiles information as requested.
* Inputs data into the appropriate system in accordance with established procedures; composes letters and correspondence as requested.  Advises the Manager where there appear to have been data or data entry discrepancies between Finance, RCMP or other departments and the Bylaw section.
* Maintains and coordinates complaint and operational filing systems.
* Refers enforcement matters to the Manager, appropriate authority, and/or Bylaw Compliance Officers as required.
* Maintains and protects the confidentiality of certain records and information, exercising considerable public relations tact.
* Liaises with other City divisions, enforcement authorities, and other community organizations in referring complaints, providing information and assisting with the coordination of cooperative enforcement programs.
* Reviews local advertising mediums to assess compliance with relevant City bylaws and initiates enforcement action by other bylaw staff when required.
* Complies with WCB regulations, identifies safety concerns, and actively participates in corporate safety programs.
* Performs other related duties as assigned.
* All persons employed by the City of Vernon will be required to assist the City in providing emergency services.  Duties assigned during an emergency may differ from regular duties.
** Required Knowledge,

Skills and Abilities

****:
*** Ability to type 45 correct words per minute.
* Proficient using Microsoft Word & Excel and related data base applications such as Tempest.
* Demonstrated ability to interpret common bylaw legislation to clients.
* Considerable diplomacy and exceptional interpersonal skills.
* Skilled in de-escalating public interactions in a calm and empathetic manner.
* Ability to conduct detail oriented data entry and to check data for conformity to ensure compliance.
* Knowledge of the implementation and processing requirements of the various tracking systems.
* Ability to work independently.
* Demonstrated organization skills.
* Ability to obtain and maintain an acceptable police information check.
* Ability to obtain an RCMP enhanced security clearance.
** Preferred

Education and Experience ****:
*** Level 1 Bylaw Enforcement and Investigative Skills Course.
* Completion of courses in verbal de-escalation, crisis prevention, or non-violent confrontation management.
* Formal training in Business Writing.
* Minimum two years recent experience in office administration.  
*
* To Apply:

** Please submit your resume, quoting the appropriate competition online at  by selecting “apply” and creating a candidate profile.
* Internal…