Customer Service Representative

About the Role

As a Customer Service Representative at Belron Canada, you will own the customer’s experience while ensuring the Service Centre operates smoothly. You’ll work both administratively and directly with the public, being the glue that keeps everything running.

• Complete the administration required to keep the Service Centre running seamlessly.
• Add value to customers and identify opportunities to boost store performance.
• Work with insurance partners to help customers get the best value for their money.
• Delight customers by vacuuming vehicle interiors, cleaning windows, and assisting with small windshield repairs.
• Shuttle vehicles to and from the repair shop.

• Experience helping people in retail, hospitality, or tourism (no formal education required).
• Valid Class5 driver’s license and ability to work at different Belron Canada locations within your specified geographic area.
• Strong customer‑centric attitude and excellent communication skills.

• Pay range of $21.50–$26.90 per hour, determined by skills, qualifications, experience, and location.
• Comprehensive benefits and pension plan starting on the first day of employment, with a pension plan after three months.
• Opportunities for advancement, training, and skill development.
• Work schedule designed to support work‑life balance.

We welcome applications from everyone and are firmly committed to diversity, equity, and inclusion in the workplace.