Customer Engagement Specialist

Position: Customer Engagement Specialist at easyhome
Join easyhome as a Customer Engagement Specialist and transform customer interactions into meaningful experiences. Focus on sales and assist customers in choosing the right leasing solutions.

Within the dynamic environment at goeasy, you will nurture and build lasting customer relationships through engaging service and tailored financial recommendations. This role involves managing accounts, processing transactions, and following up on customer inquiries to ensure satisfaction. Your success will hinge on your ability to effectively communicate product offerings and support customers through their financial journey.

Key Responsibilities:

• Engage with customers to understand their needs

• Maintain customer accounts and handle payment processing

• Ensure a clean and inviting store environment

• Participate in delivery and collection processes as necessary

• Develop trust through professional collections and follow-ups

Requirements:

• Exceptional interpersonal and communication abilities

• Sales-oriented experience in customer-facing roles

• Strong attention to detail with multitasking capabilities

• Availability for various shifts during operating hours

• Criminal background check eligibility and driver’s license preferred

Enhance your skills in customer engagement and account management with easyhome.
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