Part-Time Member Service Specialist

Elevate customer connections at Prospera Credit Union as a Part-Time Member Service Specialist in Vernon, BC. Engage with members, provide banking solutions, and foster positive relationships every day.

As a Member Service Specialist, you will deliver exceptional customer service while uncovering sales opportunities. With previous banking or advisory sales experience, you will build rapport with customers, address inquiries, and recommend appropriate services. Your proactive approach will enhance member satisfaction through effective communication and teamwork.

Key Responsibilities:

• Greet customers and establish meaningful connections

• Proactively identify customer needs and provide solutions

• Refer customers to team members for additional support

• Handle personal banking needs through discovery conversations

• Participate in sales meetings and track service activity

Requirements:

• Banking or credit union experience preferred

• Strong communication and relationship-building skills

• Eagerness to learn and help others

• Proficient with computer systems and processes

• Team-oriented with a collaborative mindset

Utilize your financial service skills to thrive as a Member Service Specialist with Prospera Credit Union in Vernon.
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