Client at National Seating & Mobility

Position: Client Experience Role at National Seating & Mobility
Elevate client interactions at National Seating & Mobility as a Client Experience Specialist. Help customers navigate their mobility solutions while fostering strong relationships.

This role focuses on assisting clients in person and digitally, ensuring their needs are met with top-notch service. You'll coordinate equipment trials, deliveries, and maintain detailed client records while collaborating with therapists and health professionals for effective solutions.

Key Responsibilities:

• Provide exceptional client support through multiple channels

• Manage appointments, rentals, and equipment demonstrations

• Document and organize client interactions accurately

• Build relationships with healthcare professionals

• Ensure timely follow-up and resolution of client inquiries

Requirements:

• Experience in customer service with technical products

• Strong communication and organizational abilities

• Attention to detail and time-management skills

• Proficiency with Microsoft Outlook and Excel

• Capacity to manage diverse tasks effectively

Join NSM to be part of a team that genuinely changes lives one client at a time.
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