Vernon Clinic Client Service Representative

Become a vital part of Vernon Veterinary Clinic as a Client Service Representative. Provide exceptional customer care in a fast-paced, welcoming environment for pets and their families.

Vernon Veterinary Clinic is seeking a motivated Client Service Representative who excels in communication and multitasking. This full-time role involves answering calls, scheduling appointments, and managing billing while upholding a high standard of service. Your initiative and teamwork will play a key role in creating a positive experience for clients and their pets.

Key Responsibilities:

• Answer and manage calls on a multiline phone system

• Schedule appointments with Ezyvet IT

• Initiate outbound follow-up calls to clients

• Respond to email inquiries effectively

• Handle invoicing and payment processes

Requirements:

• Experience in a customer service-oriented, fast-paced environment

• Strong communication and organizational skills

• Ability to work both autonomously and in a team

• Excellent time management abilities

• Enthusiastic approach to client interactions

Contribute to Vernon Veterinary Clinic's success with your dedication to exceptional client service and love for animals.