Bylaw Compliance Officer; Regular

Position: Bylaw Compliance Officer (Regular)
## Bylaw Compliance Officer (Regular)
Apply:
Parkade Building:
Full time:
Posted 3 Days Ago:
End Date:
September 26, 2026 (11 days left to apply):
JR
- ** Internal Closing Date:
** Sept 19, 2026
** External Closing Date:
** Sept 26, 2026
**
* Note:

Posting comes off at 12:00AM on the closing date, with the competition closing at 11:59pm the day prior.
***** Hourly Rate:
** 46.09
** Minimum Weekly

Hours:

** 35

Reporting to the Assistant Manager, Protective Services, this position performs administrative and regulatory enforcement duties by responding to complaints, conducting follow up investigations and inspections as required in support of City bylaw regulations while adhering to general Division policies and departmental operational procedures. Officers provide exceptional customer service to gain compliance through a variety of enforcement techniques utilizing discretion and critical thinking skills for an effective resolution.
** Duties Include****:
*** Receives, processes, investigates complaints and enforces all municipal bylaws, including but not limited to Good Neighbour, Parks and Public Places, Zoning, and Traffic bylaws. Resolves bylaw complaints in an effective and efficient manner in accordance with City policies and operational procedures.
* Resolves bylaw complaints through a progressive enforcement model effectively utilizing appropriate enforcement techniques.
* Promotes public safety throughout the community, City parks, downtown business improvement area(s) by foot, bike or vehicle patrols.
* Responds to complaints where individuals may be affected by mental health and substance use or are experiencing homelessness.
* Conducts evening park patrols and secures City park infrastructure.
* Inputs notes, photos, email and other records, prepares, records and reports on issues relative to bylaw enforcement activities as requested in accordance to the City’s records management policy and operational procedures.
* Prepares clear, concise, accurate written correspondence to effectively represent the Corporation and department.
* Supports team development by mentoring and guiding new officers.
* Answers telephone, written and in-person inquiries related to bylaw enforcement matters with the ability to direct clients to the appropriate City department or external agency.
* Maintains contact and liaises with City departments, and outside agencies and conducts educational presentations to applicable stakeholders.
* Conducts investigations, compiles evidence, lays charges (summons) and attends court as required.
* Acts as a City representative in the Municipal Ticket Information and Bylaw Offence Notice Enforcement systems by writing and delivering ticket information’s, and presents evidence in adjudication hearings and provincial court as required.
* Prepares departmental correspondence for supervisors or own signature.
* Responds to complaints regarding Traffic Bylaw violations in all areas of the City and issues violation tickets or warning notices as applicable.
* Collects monies, performs maintenance duties and conducts enforcement related to the parking system when required.
* May act as a courier delivering City deposits as needed.
* Performs related duties as required.
* All persons employed by the City of Vernon will be required to assist the City in providing emergency services.  Duties assigned during an emergency may differ from regular duties.
** Required

Education and Experience ****:
*** Minimum three (3) years experience in compliance, enforcement, policing, corrections, or relevant equivalent.
* Current valid BC Class 5 driver’s license with a driver’s abstract acceptable to the City.
* Level 2 Advanced Bylaw Enforcement and Investigative Skills Certificate.
* A combination of related education and…