Medical Office Assistant

Education  College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
Work Setting  Health care institution, facility or clinic.
Responsibilities   Greet people and direct them to contacts or service areas.
Provide basic information to clients and the public.
Obtain and process information required to provide customer service.
Operate switchboard or telephone system.
Order office supplies.
Record and relay information.
Schedule and confirm appointments.
Send invoices.
Maintain work records and logs.
Receive and issue payments.
Perform clerical duties, such as filing and sorting and distributing mail.
Answer telephone and relay telephone calls and messages.
Calculate billing charges.
Perform data entry.
Provide customer service.
Maintain inventory of medical supplies and equipment.
Computer and technology knowledge  Electronic medical records.
Technical Terminology  Medical.
Area of Work Experience  Medical instruments and devices.
Work Conditions and Physical Capabilities   Ability to work independently.
Fast-paced environment.
Repetitive tasks.
Attention to detail.
Combination of sitting, standing, walking.
Personal Suitability   Efficient interpersonal skills.
Excellent oral communication.
Excellent written communication.
Organized.
Reliability.
Team player.
Ability to multitask.
Experience  1 year to less than 2 years.
Employment Terms Options  Morning, Day.
Health Benefits  Health care plan.
Support for newcomers and refugees  Does not require Canadian work experience.
Support for youths  Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth.

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