Customer Solutions Specialist at goeasy

Become part of goeasy, Canada’s largest lease-to-own business, as a Customer Solutions Specialist. This role focuses on customer engagement, sales, and account management within a dynamic retail space.

As a Customer Solutions Specialist, you will build customer relationships and maximize sales by matching financial products to individual needs. Engaging with customers in-person and online, you’ll transparently communicate lease terms and assist with account management, including collections and payment processing. Your focus on delivering a high-quality customer experience will be essential to fostering long-term relationships and trust.

Key Responsibilities:

• Build customer relationships through welcoming engagement

• Match financial products to customer needs

• Communicate lease and credit terms clearly

• Manage customer accounts and collections professionally

• Uphold retail operational standards and store cleanliness

Requirements:

• Proven communication and interpersonal skills

• Sales-oriented with a customer-focused mindset

• Experience in retail or finance preferred

• Strong multitasking and detail-oriented abilities

• Ability to lift 50+ pounds and work flexible shifts

Bring your passion for helping others and sales experience to goeasy as a Customer Solutions Specialist.
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