Retail Associate, Retail & Store Manager

Lieu: 1501 BC 6, Vernon, Colombie-Britannique, V1T 9R4

Chez Shoppers Drug Mart/Pharmaprix, nous innovons en matière de santé et de bien-être au Canada. Des ordonnances aux cliniques sans rendez‑vous, en passant par un programme de fidélisation des plus appréciés, nous prenons soin de nos clients et les soutenons grâce à des nouvelles approches tous les jours.
Avec plus de 1300 magasins détenus et exploités localement d’un océan à l’autre, le réseau de Shoppers Drug Mart/Pharmaprix est un milieu de travail et de magasinage formidable.

Nous sommes déterminés à bâtir une équipe talentueuse prônant la collaboration, la générosité et l'inclusion. Joignez‑vous à notre équipe et contribuez à créer un avenir sain pour votre carrière et pour tous les Canadiens.

The basic function of the Associate Manager position is to directly manage the productivity of all store staff on behalf of the owner/manager to ensure the store is effectively merchandised to maximize sales/profitability. The Associate Store Manager shares responsibility for labour cost and other key financial measures. The Associate Store Manager assumes overall responsibility for operational effectiveness of the store in absence of the owner/manager.

• Promote and ensure a consistently high standard of customer service

• Train and motivate staff

• Provide a positive working environment, coach, advise and listen to employee problems/issues

• Prepare, post and change work schedule to schedule staff appropriately to meet the business needs

• Delegate and prioritize workload for staff

• Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage

• Maintain up to date information about market trends and competitor activities

• Coordinate the receiving, handling and storing of product to achieve optimal results

• Maintain Category sets, mixing for profit as required

• Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability

• Work with Sales representatives to negotiate credits, display merchandising and order levels

• Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings

• Maintain appropriate inventory levels through effective ordering and rotation

• Ensure pricing integrity

• Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process

• Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified

• Ability to manage people
  - ** years of management experience

• Ability to work with minimal functional direction

• Demonstrated understanding of critical success factors for the nofrills concept as a discount food store focusing on low price image

• Demonstrated understanding of an Associate Store Manager's impact on store performance in the areas of:

  • Customer service

  • Employee relations

  • Merchandising

  • Sales/Profits

• Strong communication skills including verbal, written and active listening

• Demonstrated Customer focus and commitment to superior customer service

• Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)

• Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business

• Strong knowledge of all aspect of the produce area, operations and products

En agissant à titre de consultant qui soutient les clients…