Warehouse Support Worker

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description
Position Purpose summary
Warehouse Shipping & Receiving includes

Receiving/inspecting goods and verifying items against the shipment record

Gathering, verifying, and packing items for shipment according to specifications and the applicable transportation method

Recording received and shipped items

The role acts as a Distribution Centre Worker and operationally supports the DRC Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Distribution Centre activities.

ACCOUNTABILITIES
The incumbent may perform all, some, or similar range of duties.

Perform shipping and receiving of goods.

Assist in loading and off-loading of trucks using powered equipment as well as manual.

Operate various types of forklifts to move and store goods in warehouse according to warehouse layout plan (for some DRC).

Inspect goods received for quality, damage, or expiry (use-by) dates.

Document, rotate, and store stock appropriately to ensure maximum yield is achieved.

Sort and categorize food and non-food items.

Accurately count and weigh product being delivered or shipped.

Assist with inventory reconciliation (cycle counting).

Use warehouse management system, inventory management system to record, facilitate warehouse operations.

Provide excellent service to guests and donors.

Act as a Team Lead for Distribution Associates only in the absence of the Distribution Manager.

May be required to show some operations and provide on-the-job-training to volunteers and Warehouse Support Workers I.

Maintain a safe and healthy work environment through compliance with Health & Safety regulations

Clear snow and ice from sidewalks, walkways and building entrances to maintain safe access and comply with safety standards.

Performs other work-related duties as assigned.

WORKING CONDITIONS
Normal warehouse environment.

Constant physical effort (such as stretching, lifting up to 40 pounds with no assistance, bending, twisting, pushing, standing, and walking).

Moving of boxes and furniture and will be required to use traditional warehousing equipment (pallet jack, dollies, forklift).

Frequent exposure to fumes and dust and temperature fluctuations.

Adherence to established deadlines must be met.

Frequent amount of interpersonal conflict dealing with guests, donors, vendors, and employees.

Work is varied with periods of repetitious tasks.

EDUCATION AND EXPERIENCE REQUIREMENTS

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Alternative combination of education and Experience may be considered.

Education, Qualification and Certifications

Completion of some high school.

Licensed forklift operator.

Experience and Knowledge

One year of experience in a warehouse environment.

Skills and Capabilities

Proven interpersonal and communication skills and ability to work in a team environment.

Proven attention to detail and the ability to follow legislation, directions, policies, procedures and well-defined steps.

Ability to safely lift up to 30 pounds.

Reliable, self-motivated, and confident.

Ability to work in a team setting as well as independently.

Good communication skills, both verbal and written.

Able to adopt a flexible work schedule during peak and/or seasonal times.

Excellent verbal and written communication skills.

Ability to perform several tasks concurrently with ease and professionalism.

Ability to understand and adhere to the Code of Ethics.

Able to work in a consultative, diplomatic and…