Lead Receptionist

Lead Receptionist - Brookdale

Join to apply for the Lead Receptionist role at Brookdale
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Overview

Brookdale is recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity. Make Lives Better Including Your Own. You’ll have opportunities to grow your career through professional development and wellness programs. A full suite of health insurance, life insurance, and retirement plans are available and vary by employment status.

Part and full-time employees are eligible for benefits. Temporary associates may participate in the company’s 401(k) program but are not benefits eligible. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N-400) costs for qualified associates who have been with us for at least a year, up to $725, less taxes and withholding.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

• Lead the reception area and serve the needs of residents, visitors, and staff by offering information and assistance in a friendly, efficient, and courteous manner.
• Greet all visitors, answer questions, ensure visitors sign guest sheets, and direct phone calls to residents and staff.
• Sort, deliver, and collect incoming/outgoing community and resident mail; perform basic office/clerical functions and maintain visitor logs.
• Respond to resident emergencies by calling appropriate internal or external parties based on community protocol.
• High school diploma or GED required; minimum of one to two years of related experience and/or training, or an equivalent combination of education and experience.

Qualifications

• High school diploma or GED; 1–2 years of related experience preferred.
• Excellent communication and interpersonal skills; customer-service oriented.

About Us

• Gracious hospitality and neighborliness for residents and families.
• Home-like feel and comfort for residents and visiting family members.
• Entertaining events and gatherings to help residents find connections.
• Industry leader in clinical care with a nationwide presence (675+ communities).
• Extensive corporate support and training opportunities for career growth.

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Administrative

Industries:
Hospitals and Health Care

Brookdale is an equal opportunity employer and a drug-free workplace.