Marketing Manager, US Professional Services

Marketing Manager, US Professional Services

We are the makers of possible. BD is one of the largest global medical technology companies and is committed to advancing the world of health. The Marketing Manager, US Professional Services role is accountable for achieving key marketing goals for the Services product line, strengthening our service organization’s ability to advance value‑added products and programs, and delivering growth while meeting customer expectations.

• Accountable for the delivery of customer‑driven service offerings and value messaging for the US region.
• Drive commitment and alignment with stakeholders across the Life Sciences US region and collaborate with Global Service Marketing teams to secure investment and execution.
• Own the US region Service product roadmap, commercialization strategy, and launch management of Service Products, including digital services and remote connectivity.
• Lead the US service product launch plans as marketing and program leader.
• Deliver data‑driven segmentation to create appropriate offers for right markets and platforms.
• Maintain relationships with senior leaders across service and platform organizations to drive Service Product prioritization.
• Build and leverage market knowledge through customer and industry engagement; collaborate with clients and internal stakeholders on product requirements and client expectations.
• Lead the strategy for the design and development of advanced machine learning models that support Service Products and execute marketing strategy based on these efforts.
• Leverage significant marketing, commercialization, data science, and software development/technology expertise to deliver new, value‑driven service product offerings.

• Education: Bachelor’s Degree or equivalent in Marketing, Management, Communications, Business Administration or a related technical field.
• Experience and Knowledge: Minimum of 5 years in product management, communications, technical or marketing management for a medical technology company; project management experience is a plus.
• Experience in and understanding of Capital Service agreements, Warranty and Field Service programs.
• Strong understanding of the Life Sciences marketplace and competitive environment.
• Demonstrated experience working in a diverse, global team environment, planning, collaboration, problem‑solving, conflict resolution and consensus building skills.
• Proficiency in product lifecycle management, budgeting, market research and development of business plans for service and technical products and offerings.
• Strategic planning, budgeting, market research, messaging and positioning of service and technical products and offerings.
• Experience in market‑driven product/process development and/or improvements.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Projects).

• Ability to balance detailed service and technical needs with high‑level organizational business goals.
• Excellent interpersonal, oral, written and platform communication skills.
• Demonstrated experience in managing and prioritizing multiple tasks in a condensed time frame.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic union status, familial status, sexual orientation, gender identity or expression, genetics, disability, military eligibility, veteran status, and other legally protected characteristics.