Business Analyst, Emerging Technologies

Join to apply for the Business Analyst, Emerging Technologies role at Learning Resources

$90,000.00/yr - $/yr

About Our Family Of Companies We are on a mission to bring learning to life! At our family of companies,
Learning Resources®,
Educational Insights
, and hand2mind
, we create a unique range of toys, educational products, and supplemental curriculum trusted by teachers and loved by families alike. Voted among the Chicago Tribune’s Top Workplaces for five consecutive years, we are a 500+ person strong, family‑owned global organization dedicated to helping kids succeed in school and develop a love of learning. In addition to high‑quality, hands‑on products like Versa Tiles® and Cuisenaire® Rods, we make award‑winning toys, including top sellers such as the Pretend & Play® Cash Register, the Farmer’s Market Color Sorting Set and Toy of the Year winner Botley® the Coding Robot as well as Educational Insights top sellers Kanoodle®, Geo Safari® Jr.

series, and Playfoam™. We pride ourselves on being committed to our employee’s personal and professional development, a thriving culture, and a diverse, creative atmosphere. Along with our culture and competitive benefits package, we offer a variety of opportunities for training and development. We are looking for professionals who are truly just kids at heart! We hope you will join our award‑winning team today!

We are currently seeking an Emerging Technologies Business Analyst to join our Emerging Technologies team! Here’s what makes this team awesome:
This is your chance to work hands‑on with Microsoft’s AI ecosystem building Copilot agents automating workflows with Power Platform. The fun doesn’t stop there, the Emerging technologies team will be constantly researching and trying out new tools, evaluating business fit, ROI, and tech stack integration. You’ll collaborate across the business to turn high‑impact ideas into scalable solutions, make a visible enterprise‑wide impact, and continuously grow your skills in a supportive, innovation‑driven environment.

If you’re passionate about learning new technologies and creating intelligent tools that transform how people work, this role offers the perfect runway to do just that.

• Translate business goals into AI & automation opportunities. Meet with stakeholders across Sales, Marketing, Customer Experience, Finance, Supply Chain, and IT to uncover pain points, define problem statements, and identify high‑ROI Emerging Tech and AI use cases.
• Own discovery, solution request, and manage a transparent backlog. Run structured intake sessions, capture requirements, and triage opportunities, separating quick wins from longer‑term projects. Maintain the list of projects and priority in a transparent fashion for business visibility.
• Evaluate business use cases for ROI and business benefit (effort saved, revenue lift, quality improvements, risk reduction). Ensure solutions have measurable performance metrics before they’re accepted.
• Document “what good looks like.” Create requirement documents, process maps, mockups/wireframes, decision logs, and training materials that align cross‑functional teams and accelerate delivery.
• Partner with the Emerging Technologies Developer to shape scope and non‑functional requirements (security, compliance, scalability, cost); contribute to prompt patterns, guardrails, and user experience considerations for AI‑powered workflows.
• Work with Emerging Technologies Developer to create an AI toolkit to be leveraged by Copilot agents.
• Ensure solution readiness by designing test plans, coordinating user acceptance testing, capturing defects and feedback, obtaining sign off on release readiness, and ensuring operational hand‑off is smooth and well‑documented.
• Be responsible for change management through plan communications, training sessions, and go‑live support, quick‑reference guides and FAQs. Drive adoption through demonstrations, workshops, and feedback loops.
• Track post‑launch performance, user sentiment, and operational KPIs. Propose enhancements and ensure continuous improvement of AI assistants, automations, and reports and…