Retail Sales Associate – Apparel​/Shoes

Retail Sales Associate – Apparel / Shoes

Position:
Retail Sales Associate – Apparel / Shoes at PGA TOUR Superstore. Compensation: $15.25 - $17.50 hourly.

At PGA TOUR Superstore, we constantly seek enthusiastic, self‑motivated, flexible individuals who are passionate about helping transform our business. As one of the fastest growing specialty retailers in the Arthur M. Blank Family of Businesses, we strive to cultivate a family culture for our Associates, driven by our vision to inspire people through golf and tennis.

Reporting to the Sales and Service Manager, a Soft Goods Associate engages customers in men’s and women’s apparel, juniors, footwear, clearance, and fitting rooms to drive sales and enhance the customer experience. Responsibilities include assisting with front‑end operations, ensuring merchandise is well‑stocked and visually appealing, and providing expert product knowledge. The Associate maintains a clean, professional environment, offers world‑class service, and builds lasting customer relationships.

Collaboration with the team and feedback to management are key to delivering a top‑tier shopping experience.

• Engage with every customer and offer world‑class service by leveraging PGA TS Service behaviors.
• Seek out and engage customers throughout the Soft Goods areas.
• Maintain knowledge of all front‑end operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.
• Assist in keeping Soft Goods areas stocked and visually appealing to drive sales.
• Ensure all Soft Goods equipment and supplies are operational.
• Maintain the Soft Goods area in a clean, professional presentation.
• Demonstrate in‑depth product knowledge of Soft Goods categories and explain features, benefits, and differences.
• Demonstrate a culture of ethical conduct, safety, and compliance across all departments.
• Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong promotional presence.
• Champion product and service offerings, informing and promoting them to customers.
• Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities.

• Communication: Strong listening and interpersonal skills; good verbal and written communication; ability to communicate cross‑functionally.
• Computer: Basic computer skills with working knowledge of Microsoft Office Suite.
• Organization: Ability to organize multiple priorities to meet deadlines and objectives.
• Education: High School Diploma or equivalent.
• Experience: Retail sales, customer service, or similar experience preferred.
• Working Conditions and Physical Demands: Must be able to stand for extended periods, climb up and down a ladder, move throughout the store, and lift a 30‑lb box overhead.
• Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.
• Business Acumen: Ability to learn business acumen quickly with appropriate training.
• Accountability: Demonstrate strong self‑accountability and proactive drive for results.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information and any other legally protected status. Employment discrimination is unlawful and violates our policies. Every associate at every level is prohibited from engaging in any form of discrimination.

An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.

Entry level

Part‑time