Lab Automation Applications Specialist; MIdwest

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics.

Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purposeBD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

This is a FIELD role with 75% Travel primarily in the Midwestern states (Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin) - Ideal candidate will reside within the region and commutable to major airport. Technical / Application Training Conducts comprehensive user training on Waters Lab Automation systems and achieves customer proficiency, efficient utilization, and self-sufficiency

Shows strength in application laboratory automation systems and software by uncovering customer's needs, implementing customized solutions, and assuring rapid adoption

Contributes to laboratory workflow productivity and other customer needs to enhance efficiency and efficacy of platform training

Collaborates with Technical Service and Support and Field Service to optimize customer experience

Provides expertise in all stages of the sales cycle by assisting sales associates in enlightening technical features and functions of Waters lab automation systems

Actively engages in regional Sales and Marketing programs in delivering efficient service portfolio to the customers

Ensures the fulfillment of and adherence to internal policies and procedures

Actively provides product and platform knowledge and technical input to Research and Development for continual product improvement

Drives implementation process and full utilization Kiestra Lab Automation systems

Documentation Development & Compliance Collaborates with BD Technical and Training Center associates to develop training programs and departmental Standard Operating Procedures (SOPs) for instrumented platforms

Ensures the fulfillment, continual improvement, and critical review of field-related job aides, learning aides, certification manuals, presentations, and evaluations including package inserts, software system specifications and other technical documentation

Maintains appropriate records and documentation as required by the department and company

Sales and Marketing Support Conducts product demonstrations while promoting product value to support the sales of BD platforms at trade shows, BD sponsored workshops, and customer sites

Provides technical input to National and World-Wide Marketing Managers Assists local,…