Assistant Service Manager - Vernon Rockville, CT

Assistant Service Manager

Pay range: $19.00‑$25.00 per hour. Selected candidates may be eligible for a variety of benefits, including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, and tire discounts.

As an Assistant Service Manager at Goodyear, you will gain hands‑on experience in one of our Auto Service centers by delivering outstanding service to guests. You will also become familiar with managing the service department efficiently by scheduling associates, service appointments, and organizing workflow to deliver quality work on time.

• Drive and reach sales goals through guest interactions, including tire and service sales.
• Build guest relationships and ensure guest satisfaction by acting as the liaison between technicians and guests.
• Effectively manage the service department as needed.
• Contribute to training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, standing, bending, and squatting.

• Minimum 1 year of previous automotive service department experience.
• Valid driver’s license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

• Previous management experience.
• Previous automotive service sales experience.

• Strong work ethic; independently motivated to produce results with limited influence from others.
• Hard worker who works diligently to get tasks done and demonstrates personal characteristics such as responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to read, understand, and follow procedures and guidelines.
• Stores may be open 7 days a week, which may include weekends and some holidays.
• Ability to follow established safety policies and procedures.

• Within 5 minutes of applying you will receive an email and text with a link to complete the prescreen questionnaire on any device.
• If you pass, you will receive an invitation to schedule a phone or in-person interview.
• Your Goodyear application dashboard shows status updates and recruiter contact details for assistance.

Location:

Vernon Rockville, CT