Medical Assistant​/Surgical Coordinator

Overview

Join Our Team at Maryland Oncology Hematology! We’re looking for passionate and talented professionals to join our team in providing exceptional cancer care. With 15+ locations across Maryland and DC, we offer a dynamic and supportive environment where you can grow and thrive. Explore opportunities with us and apply today!

The general pay scale for this position at MOH is $17.99 - $27.67 per hour. The actual hiring rate is dependent on many factors, including prior work experience, education, job/position responsibilities, location, work performance, etc.

• Under minimal supervision, manage internal surgery scheduling from physician orders as directed by the physician.
• Maintain a close working relationship and strong communication with physicians. Reserve operating room date and time. Schedule anesthesia and surgical assistant and any outside surgical representatives and equipment necessary for the procedure.
• Provide patients with pre-operative testing information ordered by the physician; obtain and interpret pre-operative testing results as directed.
• Obtain necessary insurance authorization and pre-certification with proper CPT and ICD-10 codes; communicate surgical information, prep details, and appointment logistics to patients.
• Orient, train and assign work to lower level staff as needed. Support and adhere to the US Oncology Compliance Program, including Code of Ethics and Business Standards.

• Coordinate pre-operative appointments and scheduling tasks related to case type; notify necessary representatives (vendors, first assists, etc.); verify special products if required.
• Coordinate, schedule, and authorize pre-operative clearance testing and diagnostic imaging (CT, MRI, US, X-Ray).
• Prepare and send required scheduling documentation to the surgical facility and physician for review/signature; manage EMR and Practice Management System notes as applicable.
• Review patient procedure details, embedded protocols, and required preparations with the patient; confirm surgery date with patient, facility, and anesthesia.
• Obtain necessary authorizations for scheduled procedures and ensure timely submission to payors; advocate for the patient and act as liaison among patient, payor, office, and facility.
• Ensure reports (Pathology, OR, etc.) are captured in chart and coordinate follow-up appointments as needed.
• Release OR blocks in accordance with policy to optimize OR utilization; manage financial and patient care commitments and related authorizations.

• High School diploma or equivalent required. Minimum three years of surgical practice/office experience, including experience with insurance authorization, verification and/or scheduling; ability to explain patient responsibilities per benefits plan.
• Knowledge of medical and surgical terminology; excellent written and verbal communication; ability to multitask. Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.

Environment:
Medical Clinic/Physician Suite. Reasonable accommodations may be made for disabilities. Possible exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations in an oncology/hematology/surgery center environment.

Requires full range of body motion, manual dexterity, and eye-hand coordination. Occasionally lifts up to 40 lbs. Requires corrected vision and hearing to normal ranges.

This description is general in nature and is not intended to be an exhaustive list of all responsibilities. Other duties may be assigned as needed.